An administrative assistant serving research and documentation is primarily serving which type of customer?

Prepare for the AFSC 3F151 – Services Journeyman Test. Practice with comprehensive questions, hints, and explanations to bolster your understanding and ensure exam readiness!

An administrative assistant engaged in research and documentation primarily serves internal customers, which means they are supporting individuals or teams within the same organization. Internal customers are typically employees or departments that rely on each other to fulfill their responsibilities and functions. In this case, the administrative assistant provides information, resources, and assistance that directly support the work of other staff members or departments within the company.

This distinction is important because it emphasizes the role of collaboration and support among employees in achieving the organization's goals. By focusing on the needs of internal customers, an administrative assistant can help streamline processes, improve communication, and enhance overall productivity within the workplace.

While external customers refer to individuals or entities outside the organization that may utilize its services or products, they are not the primary focus in this scenario. The mention of "none" or "all" is irrelevant in this context as the administrative assistant's main function is directly tied to assisting those within the same company.

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