What is a key responsibility of Services personnel in an emergency situation?

In an emergency situation, a key responsibility of Services personnel is to ensure the safety and well-being of guests. This involves taking immediate actions to assess the situation, providing necessary assistance, and communicating any safety protocols or evacuation procedures. The priority during emergencies is to protect individuals and facilitate a safe environment, which aligns with the overarching mission of Services personnel to support and care for those in their charge.

While other functions like conducting damage assessments or managing financial records are important in their own right, they are not the immediate responsibilities of Services personnel during a crisis. Providing entertainment options, although part of the services offered under normal circumstances, is not relevant in the face of an emergency where the focus must be on safety and support.